Terms of service

Overview

This website is operated by ELO.HIM. Throughout the site, the terms “we,” “us,” and “our” refer to ELO.HIM. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

Please read these Terms carefully before accessing or using our website. If you do not agree to all terms and conditions, you may not access the website or use any services.

1. Online Store Terms

By agreeing to these Terms:

You confirm that you are at least the age of majority in your jurisdiction
You may not use our products for any illegal or unauthorized purpose
You must not transmit any harmful code, viruses, or malware

A violation of any Terms will result in immediate termination of services.

2. Product Information & Made-to-Order Model

All ELO.HIM products are made to order through third-party fulfillment partners, including Printful and Tapstitch.

Minor variations in color, texture, placement, or finish may occur
These variations are considered part of the production process and are not defects
Product images are for reference and may appear slightly different on screen

By purchasing, you acknowledge and accept these conditions.

3. Pricing & Availability

All prices are listed in USD unless otherwise stated.

We reserve the right to:

Modify prices at any time without notice
Discontinue products or collections
Limit sales of our products to any person or region

4. Order Acceptance & Cancellation

Orders are not guaranteed until payment is processed.

Because items are made to order:

Orders cannot be canceled or modified once production has begun
Please review your order carefully before completing checkout

5. Shipping & Delivery

Shipping times and processing details are outlined in our Shipping Policy.

ELO.HIM is not responsible for:

Delays caused by carriers, customs, or incorrect addresses
Lost or stolen packages marked as delivered by the carrier

6. Returns, Refunds & Exchanges

Our Return Policy outlines all return and refund conditions.

Due to the made-to-order nature of our products:

We do not accept returns or exchanges for buyer’s remorse or sizing errors
Defective or damaged items must be reported within 7 days of delivery

7. Intellectual Property

All content on this site — including artwork, designs, text, logos, symbols, and imagery — is the exclusive property of ELO.HIM and Sophia Creations.

You may not:

Reproduce, distribute, modify, or exploit content without written permission
Use our designs for commercial or personal resale purposes

Unauthorized use may result in legal action.

8. User Conduct

You agree not to:

Harass, abuse, threaten, or discriminate against others
Submit false or misleading information
Interfere with site security or functionality

We reserve the right to remove content or restrict access at our discretion.

9. Third-Party Services

Certain services and products are fulfilled by third-party partners.

ELO.HIM is not responsible for:

Third-party website policies or practices
External service interruptions beyond our control

10. Limitation of Liability

To the fullest extent permitted by law, ELO.HIM shall not be liable for any indirect, incidental, or consequential damages arising from use of our products or services.

All products are provided “as is” and “as available.”

11. Indemnification

You agree to indemnify and hold harmless ELO.HIM from any claims, damages, or legal fees arising from your violation of these Terms or misuse of the Service.